The Client Role in
Building Projects
How to be a Successful
Architectural Client
The process of creating buildings is one of
the most complex, challenging and fulfilling activities that an individual or
organization can undertake. The client role is a crucial success factor in the
quality of the final product. To be a successful client requires a combination of attributes and
attitudes: leadership, boldness, shrewdness, excellent communication,
determination and dedication.
Success Factors in
Building Projects
The key
success factors described here will help any client through the development
process to produce an excellent building. These key
skills and attributes are frequently shared by clients on successful building
projects:
- Provide strong client leadership. Great
projects need great leadership to inspire a great team to a great
performance. It is when you, the client, contribute your strengths, knowledge,
care and commitment to quality that you will get the best out of those
working for you so that together you can create wonderful buildings and
exceptional environments that meet your needs.
- Give enough time at the right time
- Learn from your own successful projects.
Experience can be a great advantage. Good clients learn from their
mistakes.
- Learn from other successful projects. Many
clients do not have the benefit of experience. Some will be undertaking
only a small number of projects, perhaps just one building. One way of
avoiding the pitfalls and achieve an excellent outcome is to borrow from
the experience of others.
- Develop and communicate a clear brief
- Make a realistic financial commitment from
the outset. One of the first concerns is always money. There is almost
never enough to spend on a project and you want to make sure you get good
value. Being concerned from day one about the budget is not something to
be embarrassed about – it’s good sense. Honesty about how much you’ve got
to play with is always a right starting point. Your architect should be
able to work with a reasonable known budget and the discipline can
stimulate creativity and innovation. Sound financial management and an
aspiration for excellent quality go hand in hand.
- Find the right people for the job. Get the
right team and you can expect professionalism, design skills and expertise
in project delivery from the best players in the construction industries.
- Respond and contribute to the context
- Sign off all key stages.
Architectural Design, Construction Documents and General Review During Construction
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